Ela Community Family Services
1155 E. Route 22, Lake Zurich, IL 60047
Hours: Monday through Thursday 8 a.m. to 5 p.m.; Friday 8 a.m. to 1 p.m.
Director of Community Family Services: Susan W. Fackler, MSW LCSW CADC RYT
Social Worker: Roberta Smith, LCSW
Bilingual Case Worker: Mina Figueroa, LPC
Support Staff: Tim Barry and Stephanie Rehor
- To assess, address and advocate for the needs and concerns of township residents.
- To build partnerships with other organizations and agencies to improve the quality of life for township residents while identifying creative ways to solve problems.
- To provide support and assist individuals and/or families in times of crisis.
Situations which may cause personal and family conflicts
- Domestic violence
- Substance abuse
- Mental health issues
- Grief and loss
- Victims of crime
- Delinquency and runaways
- Undomiciled persons
What is a social worker? What do we do in the this office? What kind of services do we provide to the community?
These are questions we hear often and we want to make sure everyone knows that we are a free service to Ela Township residents. Social workers are highly trained and experienced licensed professionals who have earned bachelor, masters and/or doctoral degrees.
Social workers help people overcome some of life’s most difficult challenges including: poverty, discrimination, abuse, addiction, physical illness, divorce, loss and grief, unemployment, educational problems, disability and mental illness. They help prevent crises and counsel individuals, families and communities to cope more effectively with stresses of everyday life. If you need someone to talk to we are here. Please call our office at 847-540-8380 to schedule an appointment.
Referral Process: Referrals are made through community agencies, schools, churches, hospitals and the fire and police departments. You may also call the Community Family Services office directly at 847-540-8380.
Susan W. Fackler, the Ela Township Community Family Services Director, is a licensed clinical social worker and certified alcohol and drug counselor. She uses her professional training to provide crisis intervention, assessment, counseling and referral services for township residents.
Programs, Support Groups and Services
The FREE program, "Budgeting for the Holidays," will be held from 6:30 p.m. to 7:30 p.m. on Wednesday, November 8, at the Ela Community Center, located at 380 Surryse Road, in Lake Zurich. This program will be in English AND Spanish. Please register by calling Ela...read more
Ela Township's social work department, Community Family Services, hosted the first of several women's self-defense classes led by personal trainer Bill Miller of Bam Fitness in Vernon Hills on June 8. Miller, a former Marine experienced in close quarter urban combat...read more
Since its founding 10 years ago, the members of Ela Charity Knit & Crochet have lovingly made well over 10,000 items to donate to area churches, homeless and domestic violence shelters, veterans, schools, hospitals and other nonprofit organizations and causes....read more
Ela Township Social Work Internship Program Purpose of Internship The purpose of the internship is to provide a practical learning experience with the Ela Township and the Social Work Program which benefits both the student and the Township. An intern will learn how...read more
Please consider making an online donation to the Salvation Army’s Red Kettle Reasons Campaign designated for Ela Township. Your donation will help our Community Family Services department assist residents with funds for emergency/crisis situations. Click this link to...read more
With so much on our minds, and so many demands, it can be challenging to find time to experience meaningful relaxation. If you're feeling stressed or anxious and need a pick-me-up, Ela Township's Community Family Services offers a unique class in guided meditation...read more
Ela Charity Knit & Crochet celebrated its ninth anniversary on May 18 with a potluck dinner and a generous donation of handmade blankets, hats, housewarming baskets and other items for area organizations to share with those in need. "It's unbelievable how much...read more
The Ela Coalition Against Youth Substance Abuse, in coordination with Lake Zurich Community Unit District 95 and the Lake County Health Department and Community Health Center, held an informational community forum focusing on the impact of underage drinking at Lake...read more
Third-graders from Mundelein Brownie Troop 40715 recently attended a meeting of Ela Charity Knit & Crochet to donate about 15 blankets they made, and to learn more about knitting and crocheting from the club's knowledgable members. The blankets will be used to...read more